"At Pio XII Apartments we want our clients to feel at home", says Javier Esbec, director of our tourist apartments since 2018. "For this reason, we are always very attentive to the needs and concerns of those who stay with us, they we listen and value all their proposals for improvement, since they are the ones who know our product best and know what we need to achieve their full satisfaction ”.
Guided by this principle, the latest innovation at Pio XII Apartments in Valencia is the launch of the Pio XII Fidelity Club. An initiative with which, in the words of Esbec itself, "we want to strengthen the relationship with our clients through a series of exclusive offers and services, with which we want to reward their trust".

Offers to stay in Valencia

Belonging to Pío XII Fidelity Club in this first stage of its launch is very simple, just access our website and fill in the requested information to create a personal profile (with your own password). In this profile, the user can review the offers and advantages of which, in addition, they will be informed promptly through the email address they provide.
To begin with, just by formalizing the registration you get a 10% discount added for the first reservation made. As always, reservations at Pío XII Apartments are free of cancellation fees and are paid, except on specific dates, upon arrival at the apartments.

Special sales

Benefits for Pio XII Fidelity Club members include:
1. A 10% discount on all your reservations (combinable with other offers)
2. Free Wifi
3. Free baby kit (cot, high chair and stroller, maximum two pieces of each per room)
4. Early Check In (subject to availability
5. Late Check Out (until 1 pm)
6. Complimentary water
Added to these advantages is the certainty that you will always get the best guaranteed price on your reservation and a 10% discount that can be combined with any other offer for the general public.
The launch coincides with other measures implemented in the wake of the pandemic. "We have not only activated a very complete security protocol, but we have also opted for zero contact in the management of our clients' stay so that they feel totally safe and, at the same time, cared for at all times", says Esbec.

Zero contact against COVID-19

This zero contact implies that all the procedures, requests or services required by the client can be carried out through a company WhatsApp line. In this way, it is not necessary to go to the reception to let us know your needs. The replacement of towels, cleaning, the change of sheets, etc., can be agreed by direct message by WhatsApp and are done at the time that the guests are not in the apartment, to avoid meeting the cleaning staff.
"Our only mission is to take care of all those who place their trust in our apartments, reward their loyalty with the creation of this club, and continue to maintain our personalized service even in times of social distancing thanks to the set of measures we have implemented", he concludes Javier Esbec.